Shipping policy
Every MORI kokedama is handmade and carefully prepared before leaving us.
We want it to arrive with you in perfect condition — green, firm, alive.
Where we ship
We ship across Portugal and the European Union.
| Destination | Estimated time | Shipping cost |
|---|---|---|
| Portugal (mainland) | 1–3 business days | €4.90 |
| Azores / Madeira | 3–6 business days | €9.90 |
| Spain | 3–5 business days | €7.90 |
| European Union | 4–8 business days | from €9.90 |
| Free shipping | — | orders over €60 (PT mainland) |
Timescales are estimates. External factors — weather, strikes, public holidays — may cause delays. We appreciate your patience.
When we ship
We process orders Monday to Friday.
Orders placed before 1pm are usually shipped the same day.
We do not ship on Fridays for destinations with transit over 2 days — so your plants don't spend a weekend in a warehouse.